05. Fevereiro 2018 - 9:30
Lisboa, Lisboa
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ISO 9001 Lead Auditor | Segunda, 05. Fevereiro 2018

Mastering the Audit of a Quality Management System (QMS) based on ISO 9001 Introduction This five-day intensive course enables participants to develop the necessary expertise to audit a Quality Management System (QMS) based on ISO 9001 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011; the certification process according to ISO 17021.


Training Methodology This training is based on both theory and practice: - Sessions of lectures illustrated with examples based on real cases; - Practical exercises based on a full case study including role playings and oral presentations; - Review exercises to assist the exam preparation; - Practice test similar to the certification exam. To benefit from the practical exercises, the number of training participants is limited. Audience - Internal auditors; - Auditors wanting to perform and lead Quality Management System (QMS) certification audits; - Project managers or consultants wanting to master the Quality Management System audit process; - Persons responsible for the Quality conformity in an organization; - Members of an Quality team; - Expert advisors in Quality Management Systems; - Technical experts wanting to prepare for a Quality audit function.

Learning Objectives At the end of the course students should be able to: - acquire the expertise to perform an ISO 9001 internal audit following ISO 19011 guidelines; - acquire the expertise to perform an ISO 9001 certification audit following ISO 19011 guidelines and ISO 17021 specifications; - acquire the necessary expertise to manage a QMS audit team; - understand the operation of an ISO 9001 conformant Quality Management System; - understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization; - improve the ability to analyze the internal and external environment of an organization, and audit decision-making in the context of a QMS.

Program 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001;2: Planning and Initiating an ISO 9001 audit;3: Conducting an ISO 9001 audit;4: Concluding and ensuring the follow-up of an ISO 9001 audit;5: Certification Exam.

General Information - Training in English language. - Course manual in English, containing over 450 pages of information and practical examples. - Behaviour Participation Certificate. - PECB Participation certificate of 31 CPD (Continuing Professional Development) credits. - Coffee break in the morning and afternoon (Applies to all training that take place in Behaviour facilities)


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More informations about program, dates and prices:  http://www.behaviour-group.com/PT/iso/9001-lead-auditor/?lang=en

Contact us: +351212103732 email www.behaviour-group.com